We’re bummed if you’re not 100% satisfied with the items you received, and we have made the returns so easy for you!
We only accept returns postmarked within 45 days from the purchase date. Use our return label to postmark your first return within 30 days from the purchase date, we’ll cover the cost of your first return shipping! For later returns or additional returns after the first one, a $7.99 fee will be deducted per return package, or you can return by using your local post office at your cost.
1. Sign into your account.
2. Find the order in My Orders, click the “Return Item” button.
3. Select the item(s) you would like to return, indicate the reasons, and submit.
4. Print the return label and securely tape it on the outside of your return package.
5. Call the post office to arrange a collection or drop off at your nearest post office.
Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s damaged or altered in any way.
Returns will be processed within 7 days upon receipt of your package.
Note：The original shipping fee and insurance are non-refundable.